Term and Condition

  1. Our surfaces and products are not designed or manufactured for structural use unless specifically stated.
  2. Product changes due to changes from the information provided will incur a cost to the customer.
  3. Damaged products will be replaced as soon as possible. All damaged product replacements will require at least the same production time as the original order.
  4. All estimated project production times are based on the scheduled start date. The start date will be determined upon receipt of the deposit or full payment.
  5. The fastest production time averages 2 – 8 weeks.
  6. Standard shipping means the customer is responsible for unloading the goods from the carrier unless otherwise specified as an option.
  7. All information is provided in good faith and is subject to change without prior notice.
  8. By placing an order with Peak Material, the buyer automatically accepts our terms and conditions.

Qualities 

  1. Due to the nature of the materials, manufacturing, curing, and finishing, each item produced is unique and has its character. Efforts will be made to create continuity for a single project or order. Any variations in the product's appearance, color, and texture are considered part of the material's natural beauty and are not considered defects.
  2. It is the client's responsibility to ensure that the supporting structure is adequate to fully support all concrete joints requiring support.